Before the Webinar

Getting Started
Robert McKee’s webinars are hosted on Zoom.

We recommend that you install the free Zoom client, as it offers a more stable connection and better overall performance during the live webinar.

If you do not want to install Zoom, you can still join the live webinar directly from your web browser. Please note, however, that not all browsers are compatible and that your experience may vary.

Please consult these pages to ensure your devices are compatible:

System requirements for PC, Mac and Linux
System requirements for iOS, iPadOS and Android

Installing Zoom

If you don’t have the free Zoom client installed, you will automatically be prompted to download it the first time you click on the “Join the Webinar” link in your confirmation email. You can also manually download the client for your device here: https://zoom.us/download.

We recommend you install the Zoom client well before the webinar is scheduled in order to give yourself plenty of time.

Here are the basic steps to install Zoom:

  • Step 1:

    Click on the “Join the Webinar” link provided in the webinar confirmation email.

  • Step 2:

    Download the Zoom client. Simply follow the prompts to download the correct Zoom desktop client for your device and operating system.

  • Step 3:

    Your Zoom Desktop Client will download. You will then need to install the client. Note that you may also download clients for iOS and Android devices.

  • Step 4:

    Once you have installed the client, click on the “Join the Webinar” link again in the webinar confirmation email to connect to the webinar.

System Requirements

Zoom works well with most modern browsers and operating systems. If you’re running an outdated operating system or browser, you may run into issues. Please review these system requirements well before the webinar to ensure that you are ready to go:

System requirements for PC, Mac and Linux
System requirements for iOS, iPadOS and Android

During the Webinar

Joining the Webinar (Zoom)
Once you have Zoom installed, clicking the “Join the Webinar” link within your webinar confirmation email will automatically launch your default browser and prompt you to join the live webinar with the Zoom client.

Here are the basic steps to connect with Zoom:

  • Step 1:

    Click on the “Join the Webinar” link provided in the webinar confirmation email. Your default browser will open.

  • Step 2:

    Allow your browser to open “zoom.us” (the Zoom client) in order to connect to the webinar.

  • Step 3:
    Enter the Webinar Password (if one was provided).
  • Step 4:

    If you connect before the scheduled start of the webinar, you will see a waiting screen and will be placed into the webinar when it begins.

    If you connect after the webinar has started, you will be placed directly into the webinar.

Joining the Webinar (Web Browser)
If you don’t have the Zoom app installed, you will be prompted to download the software when you click on the “Join the Webinar” link in your confirmation email. If you do not wish to use the Zoom client, you can still join the live webinar with your web browser.

Here are the basic steps to connect without Zoom:

  • Step 1:
    Click on the “Join the Webinar” link in the webinar confirmation email. Your default browser will open and you will be prompted to download the software.
  • Step 2:
    Click “Cancel” when asked “Do you want to allow his page to open ‘zoom.us’”.
  • Step 3:
    Click “start from your browser” or “join from your browser” on the Zoom webpage.
  • Step 4:
    Enter the Webinar Password (if one was provided).
  • Step 5:

    If you connect before the scheduled start of the webinar, you will see a waiting screen and will be placed into the webinar when it begins.

    If you connect after the webinar has started, you will be placed directly into the webinar.

Asking a Question
Throughout the webinar, you’ll have the ability to submit your questions using the Q&A window. Our moderator will collect and organize the questions during the webinar, and Robert McKee will answer as many as time allows during the Q&A period that follows.

Here are the basic steps to submit a question:

  • Step 1:
    Click on the “Q&A” icon to open the Q&A Panel.
  • Step 2:
    Type your question into the Q&A Panel.
  • Step 3:
    Click “Send”. Our moderator will add your question to the list.
  • Note: You may not get a direct response unless you are requesting assistance.

After the Webinar

Watching the Webinar Recording
Registrants will be emailed information on how to access the recording 24 hours after the conclusion of the live webinar. You can watch the recording as many times as you like during the access period.

All recordings for the Spring Webinar Program will now remain accessible until July 8th.

Following Up
We strive to give you the best learning experience possible, and your feedback is essential. You will likely get an email from us after the webinar, giving you the opportunity to provide suggestions on areas we can improve, or letting us know what worked. Moreover, Robert always likes to hear about the subjects his students would like him to cover in future webinars. And finally, if you enjoyed the content and don’t mind us sharing that fact, a few words about what you liked and/or the impact of Mr. McKee’s teaching can go a long way toward helping other writers decide whether the webinar is right for them.
Cancellations / Refunds
You can cancel any time before the webinar at no cost to you. Just let us know.

We want you to have the best learning experience possible, so we’re here to help. Please contact us for assistance by emailing contact@mckeestory.com if you’re having technical issues with Zoom.

Due to the broad support of Zoom by modern browsers, operating systems and devices, technical difficulties will not be a valid reason for a refund if you don’t first attempt to troubleshoot with us. After all, we can only help you when we know you’re stuck.

No refunds will be issued after the live webinar has ended and you’ve been sent the link to the recording. As the recording can be played on so many different devices and systems, it should be possible to watch it on at least one of your devices.

We’ll do everything we can to assist you, but ultimately it is your responsibility to ensure that your device is compatible before the event begins.

System requirements for PC, Mac and Linux
System requirements for iOS, iPadOS and Android

COVID-19 and Your Crisis Decision:
In these challenging times, Robert McKee has decided to bring his teaching to you. Will you join us online?